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News Media

If you're a reporter or editor, please reach out to us directly by phone, email or online for any media-related concerns, interview opportunities, questions or to verify information.

A media representative is available from 8 a.m. to 5 p.m. (PST), and periodically in the evening and on weekends.

Member Questions:

  • Silver&Fit Members: Contact (877)-427-4788 Monday-Friday 5 a.m. - 8 p.m. (PST) or email FitnessService@ashn.com if you have questions about your membership or Silver&Fit fitness centers near you.

  • Active&FitDirect Members: Contact (844)-646-2746 Monday-Friday 5 a.m. - 8 p.m. (PST) or email FitnessService@ashn.com if you have questions about your membership or fitness centers near you.

  • EmpoweredDecisions Members: Contact (888)-990-2746 Monday-Friday 5 a.m. - 8 p.m. (PST) or email service@empowered-decisions.com if you have questions about your membership.

  • Specialty Health Members: Contact your health plan or call (800) 678-9133 Monday-Friday 5 a.m. - 8 p.m. (PST) and 12 p.m. – 8 p.m. (PST) on Saturday if you have questions about your claims or providers.

Provider Questions:
If you are a health provider and have questions, call (800) 972-4226 Monday-Friday 5 a.m. - 6 p.m. (PST).

General Inquiries:
If you have other questions, call (800) 848-3555 or visit our contact us page.

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